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Class Activity Book – SITXCOM010 – Manage conflict
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Class Activity Book – SITXFIN009 – Manage finances within a budget
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Class Activity Book – SITXFIN010 – Prepare and monitor budgets
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Class Activity Book – SITXFSA008 – Develop and implement a food safety program
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Class Activity Book – SITXGLC002 – Research and comply with regulatory requirements
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Class Activity Book – SITXHRM008 – Roster staff
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Class Activity Book – SITXHRM009 – Lead and manage people
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Class Activity Book – SITXINV007 – Purchase goods
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Class Activity Book – SITXINV008 – Control stock
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Class Activity Book – SITXMGT004 – Monitor work operations
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Class Activity Book – SITXMGT005 – Establish and conduct business relationships
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Class Activity Book – SITXWHS007 – Implement and monitor work health and safety practices
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Learner Guide – SITHIND006 – Source and use information on the hospitality industry
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Learner Guide – SITXCCS015 – Enhance customer service experiences
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Learner Guide – SITXCCS016 – Develop and manage quality customer service practices
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Learner Guide – SITXCOM010 – Manage conflict
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